Customer Reviews

Our basement flooded at 2 a.m. after a pipe burst. Integrity Water Damage Restoration Ohio answered on the first ring and had a crew at our house in under an hour. They extracted the water, set up drying equipment, and explained every step. By morning, the situation was under control. I can't recommend them enough.

Karen M.Columbus, OH

A heavy storm caused water to pour into our finished basement. Integrity Water Damage Restoration tarped, extracted, and dried everything out. They worked directly with our insurance company and saved us thousands in potential mold damage. Professional from start to finish.

Dave R.Cleveland, OH

Our sump pump failed during a thunderstorm, and we had inches of water across the basement floor. Integrity Water Damage Restoration arrived in about 30 minutes. They were calm, kind, and incredibly efficient. The daily monitoring gave us peace of mind.

Melissa T.Cincinnati, OH

I called three restoration companies. Integrity was the only one that answered at 11 p.m. They came out that night, gave us an honest estimate, and didn't try to upsell us. The crew was respectful and cleaned up better than they found it.

James P.Toledo, OH

Our water heater burst and flooded the garage and hallway. Integrity Water Damage Restoration responded within the hour. They removed the water, dried the walls, and even helped us move boxes out of the way. Five stars.

Sandra L.Akron, OH

Our finished basement was soaked after a week of rain. Integrity Water Damage Restoration set up dehumidifiers and air movers, checked moisture levels every day, and had everything dry in four days. No mold, no smell, no drama.

Mike D.Dayton, OH

We had water in our crawlspace and didn't know where to start. The team explained the process clearly, handled the moisture, and gave us tips to prevent it from happening again. Very knowledgeable.

Priya S.Youngstown, OH

Old basement, old pipes, big mess. Integrity Water Damage Restoration extracted the water, sanitized the area, and documented everything for our insurance claim. They made a stressful situation much easier.

Tom B.Canton, OH

Our basement flooded from a window well during a storm. Integrity Water Damage Restoration not only dried it out but also recommended a fix to stop it from happening again. Honest and helpful.

Angela C.Springfield, OH

Sump pump died during a thunderstorm. Integrity Water Damage Restoration came out same night, extracted the water, and even helped us set up a temporary pump. Lifesavers.

Brian K.Lorain, OH

An ice dam caused a ceiling leak in our bedroom. Integrity Water Damage Restoration removed the wet insulation, dried the attic, and repaired the damage. They were careful, clean, and professional.

Laura H.Lakewood, OH

Our pipes froze and burst on Christmas Eve. Integrity Water Damage Restoration came out on a holiday, stopped the leak, and dried everything out. They saved our holiday.

Chris W.Mentor, OH

We had an ice dam and water was coming into the kitchen. The crew was careful on the roof, explained what caused it, and dried the ceiling. No more leaks.

Nancy F.Euclid, OH

A frozen pipe burst in our rental property. Integrity Water Damage Restoration handled everything, communicated with the tenant, and sent us photos and moisture readings. Very professional.

Paul G.Cleveland Heights, OH

We had a sewage backup in the basement. Integrity Water Damage Restoration wore full protective gear, sanitized everything, and removed the contaminated materials. The smell was gone completely. I felt safe having them in our home.

Rachel V.Columbus, OH

A slow leak behind the wall led to mold. Integrity Water Damage Restoration found it with a thermal camera, contained the area, and remediated it properly. They tested afterward to confirm it was clean.

Steve M.Dublin, OH

Black water in our basement after a storm. Integrity Water Damage Restoration treated it as a hazmat situation, which made me trust them immediately. They were thorough and honest.

Diane R.Parma, OH

Mold in the attic from an old ice dam. Integrity Water Damage Restoration treated it, cleaned the air, and showed us how to prevent it. Great work.

Kevin L.Kettering, OH

We manage 20+ residential units in Columbus. Integrity Water Damage Restoration is our go-to for water damage. They answer after hours, document everything, and work well with our tenants.

Michael S.Columbus, OH

A pipe burst in our restaurant overnight. Integrity Water Damage Restoration worked through the night so we could open for lunch. They saved us thousands in lost revenue.

Tina P.Cincinnati, OH

Our office building had a major leak. Integrity Water Damage Restoration minimized downtime and kept us informed. The insurance claim was approved without any issues.

Robert A.Toledo, OH

As a property manager, I need vendors who communicate. Integrity Water Damage Restoration sends photos, moisture logs, and updates. They make my job easier.

Elena G.Akron, OH

They handled the claim paperwork and worked directly with our adjuster. No hidden fees, no surprises. The estimate was clear and the final bill matched it.

Mark T.Westerville, OH

I was overwhelmed by the insurance process. Integrity Water Damage Restoration documented everything with photos and moisture readings. Our claim was approved quickly.

Julie B.Upper Arlington, OH

Honest pricing, professional crew, and they cleaned up after themselves. You can tell they've done this a thousand times. Highly recommend.

Frank D.Gahanna, OH

From the first phone call to the final walkthrough, Integrity Water Damage Restoration treated our home like their own. They explained everything and never pressured us.

Susan K.Worthington, OH